SoundBite AI Support

Unlike older applications that pass audio through a generic speech-to-text transcriber and then send the output to a text LLM, SoundBite AI streams raw audio files directly to the SoundBite AI Audio Analyzer. SoundBite AI listens to spoken tone, cadence, and words concurrently, outputting a verbatim transcript, high-level executive summary, and categorized action items in a single pass.

Yes. SoundBite AI is built on a private-first architecture. All your records are securely isolated and encrypted so only your authenticated session can access them. We do not sell user data, maintain advertising profiles, or train public AI models on your private memos.

Yes. Voice notes can be recorded offline anywhere. Draft audio files are stored safely in high-speed local memory cache. Once your mobile device re-establishes internet connectivity, SoundBite AI automatically uploads the recording for SoundBite AI analysis and syncs the formatted brief to your cloud library.

SoundBite AI uses an enterprise-grade, encrypted cloud sync architecture. When you sign in to your account on any supported device, your entire memo archive, extracted action items, checkmark statuses, and audio recordings synchronize instantly.

Inside any memo detail view, tapping the Share icon opens options to export a formatted Clean Brief Markdown file, trigger the native iOS/Android system share sheet (for Slack, Notion, Apple Notes, or Email), or send an instant WhatsApp formatted summary with one tap.

SoundBite AI is built natively for iOS (iPhone and iPad with iOS 16+) and Android (API 29+). It features optimized native audio drivers, fluid gesture controls, and native system vault storage for credentials.

All auto-renewable subscriptions are billed directly through your Apple ID or Google Play account. You can manage or cancel your subscription at any time without fees:

• iOS (Apple App Store): Open device Settings → tap your Apple ID / Name → tap Subscriptions → select SoundBite AI → tap Cancel Subscription.
• Android (Google Play): Open the Google Play Store app → tap your Profile icon → tap Payments & subscriptions → tap Subscriptions → select SoundBite AI → tap Cancel subscription.

Cancellations prevent future renewals while keeping your Pro access active through the end of the current billing cycle. Refunds are governed exclusively by Apple's and Google's store policies. For App Store purchases, refund requests can be submitted at reportaproblem.apple.com.